Using the web console for MobileAdmin there are two options, Remote Wipe and Transaction Log. In the Remote Wipe section you enter a username or an email address of a user to see what devices are currently using ActiveSync. If you don’t see the Remote Wipe feature you need to enable a policy in ESM. Go to Global Settings, Mobile Services, then the Device Security button. You have to at a minmum require a password on the device. Once this is enabled you should have the ability to Remote Wipe in the MobileAdmin web page any devices that are using this policly. If you don’t enable this, you’ll only see the “Block” and “Delete” options available.

One Response to “Enabling Remote Wipe in MobileAdmin for Exchange 2003”

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